Terms & Conditions.

1. Your order

Your order starts when we confirm the package, extras, price and delivery date with you in writing, on WhatsApp or by email, and you pay the advance.

Anything not listed in your package or confirmed extras is outside the agreed scope. We will always tell you the price of extra work before we do it.

2. Payments

You pay 50% of the total to start and the remaining 50% after you approve the final website, before it goes live on your domain.

We accept UPI and bank transfer in India, and PayPal or card internationally. Prices are fixed in US dollars or Indian rupees, as confirmed in your order. Any bank or PayPal fees are paid by the sender.

3. Timelines

Delivery times (3 days for Starter, 7 for Business and 14 for Premium, or faster with Express delivery) start once we have your content: text, photos, logo and any logins we need.

If content or feedback is delayed, the delivery date moves by the same amount of time. We will keep you updated if anything on our side changes the date.

4. Changes

During the design stage we make changes until you are happy, as long as they stay within the agreed scope. A new page, a new feature or a full change of direction counts as extra work.

After launch, small updates are free during your package's support period (1 month for Business, 3 months for Premium), and after that through the optional care plan or a quote.

5. Cancellations and refunds

If you cancel before we start the design, we refund your advance in full.

Once design work has started, the advance covers the work already done and is not refundable. If we cannot deliver what we agreed, we refund the payment for the undelivered work.

6. Domain, hosting and third-party services

Domain names, hosting, paid plugins, payment gateways and email services are paid by you directly to the provider, so they are always in your name. We help you choose and set them up.

We are not responsible for outages, price changes or policy changes made by these providers.

7. Your content

You confirm that you have the right to use the text, photos, logos and other material you send us. Stock photos we add are from free or properly licensed sources.

8. Ownership

Once the full payment is made, the website design and content made for you belong to you.

Vishora may show the finished website in its portfolio and on this site. If you would rather we didn't, just tell us.

9. Care plan

The optional care plan is billed monthly and covers hosting and security updates, monthly backups, up to 30 minutes of small changes and priority WhatsApp support. You can cancel any time, and it stops at the end of the month already paid for.

10. Limits

We build every website carefully, but we cannot promise a particular Google ranking, number of visitors or sales. Our total responsibility for any claim is limited to the amount you paid us for the order.

11. Law

These terms are governed by the laws of India. We will always try to sort out any problem with you directly first.